Q. How do I download 'Mototools 6'?
Simply click on the 'Order Now' button on any page. You will be instantly redirected to our secure, third party payment processor. Then, select your method of payment and complete your details. Once you have done this, select 'Make Payment', and you will be instantly redirected to the download page, where you can download Mototools 6 and unlock your phone straight away. The entire process should take no longer than 2 minutes.
Q. Why is this software so low cost?
Unlike several of our competitiors, this software is 'standalone', meaning that it does not require connection to a third party server in order for it to carry out an unlock. Software used on several 'other' sites requires the use of a USB cable to connect to a computer, then to connect to a server to generate an unlocking code. Due to this software being standalone, it does not require ANY connection to a third party server to carry out the unlocking process. Our aim is to bring unlocking to the masses, not the priviledged few.
Q. How long does the unlocking process take?
Typically, from download to having an unlocked phone, no longer than 3 minutes.
Q. How many times can I use the software? How many phones will it unlock?
Mototools 6 can be used as many times as you want, to unlock as many Motorola phones as you want, for no extra charge. All you pay is £4.95, that's it, and you have everything you'll need. This software is being used by many people to make money unlocking phones part time, or even full time.
Q. What is my phone's IMEI, What does it mean, and How do I get it?
Your phone's IMEI (International Mobile Equipment Identity) number is an international "Serial number" for your phone to properly identify it.
Your IMEI can be found at the back of your phone behind the battery or by pressing *#06#* on the phone's keypad. It is a 15 digit number.
NOTE: If your phone prints out more than 15 digits for your IMEI , please only use the first 15 digits the phone provides, no dashes or space. The remaining numbers are unimportant as they are just checksum numbers.
DO NOT USE THE IMEI LISTED ON THE OUTSIDE OF YOUR PHONES BOX AS IT CAN BE DIFFERENT THAN THAT OF THE PHONE IT SELF
Q. What does unlocking do? How is it done?
In most cases when a cellular phone is purchased from a service provider, it is often sim locked to that provider such that only sim cards from that particular service provider will work. This phone unlocking service removes the carrier lock placed by many cell providers these days. It enables you to use your phone with any sim card, regardless which provider you bought it from.
Benefits of unlocking your phone with us include
* No more roaming charges !
* Switch freely between service providers!
* Increase resale value of your phone by up to 300$
* 100% safe unlocking that does not interfere with the operation of your phone
* Absolutely no technical knowledge is required
Among numerous other benefits!
The unlocking process is carried out using Mototools 6, software deisgned for the complete beginner in mind. This process is very simple, and should take no longer than three minutes.
Q. Payment Verification Email
Instantly after payment, you will receive a payment verification email from our payment processor. This will include the details of your payment. To minimize fraud and to serve you better, we may ask you to forward a copy of this to us via Email during any communication with ourselves. This payment verification Email DOES NOT contain any banking infomation. We will NEVER ask you to send us any information regarding your banking details.
Q. I've downloaded Mototools 6, but it's in a format my computer does not recognise? What is a RAR file?
RAR files are like ZIP files, they are archive files. If you have Windows XP then simply double click on the file you download and extract all files to any directory of your choosing.
If you have any other operating system then you need to download a FREE tool called WINRAR. It can be downloaded for free from HERE
Q. How do I tell if my phone is currently locked?
A. Swap your current SIM Card with one from another phone, and if you receive a message such as 'Phone Restricted', 'SIM Not Valid' or 'SIM not accepted' when you switch it on, then your phone is most probably locked.
If you receive error messages such as those listed below, then your phone is
certainly locked.
'Security Code'
'PUK number'
'PIN number'
'Lock code'
'SIM card registration failed'
Q. Do I have to pay anything more after downloading Mototools 6? Do I have to buy 'Unlocking Credits'?
No! Unlike several 'competitor' sites our download solution is standalone software, that does NOT require ANY further payment to be made.
£4.95, gives you all this:
- FREE Support, 7days a week.FREE Updates for life.
- State of the art software that is Guaranteed to unlock your Motorola phone, or your money back.
- Unlock as many phones as you want! Mototools 6 can be used as many times as you like for no additional cost whatsoever.
Q. Can you unlock my phone?
A. We can provide unlocking software with complete instructions for the mobile phones listed here. If your phone is not on that list, then you can request it here, and we will do our best to provide you with an unlock solution for your phone.
Q. I've tried to unlock my phone before and failed - can I still unlock it using your service?
A. Motorola phones limit you to 5 attempts at unlocking the phone using unlock codes. Once this limit has been exceeded, the handset will reject any codes you try, correct or not.
The unlock codes will not work in this case, but we do provide details of a cable unlock solution.
Q. How do I unlock my phone?
A. Unlocking your phone using our service is a simple procedure. You need to provide us with your mobile phone model, IMEI number, country and network/carrier that came supplied with the phone when purchased. Using this information, we can generate an unlock code which will be displayed in your browser window. You then need to key this in using the keypad on your phone. As soon as it has been entered, your phone will be unlocked - it is as easy as that.
Q. Do I need any technical knowledge?
A. None at all - we provide full, easy to follow instructions for entering the unlock code given to you. Mototools 6 has been designed with the complete novice in mind. If you can dial a number on your mobile phone, you already know enough to unlock it!
Q. Will unlocking my phone do any harm?
A. No, unlocking your phone merely removes the network and SIM locks imposed by the network operator. However, it may invalidate your phones warranty under certain providers and/or break terms and conditions of the contract held between you and your service provider. We advise you to check your paperwork to see if this concerns you.
Q. What information do I need to know before I unlock?
A. You need to provide the software with your phone model, the 15-digit IMEI number (often located on a sticker under the battery) and the country and network/carrier the phone was registered with when purchased.
Q. How do I find my phones IMEI number?
A. This can be found by entering *#06# on your phones keypad, and the 15-digit number will be displayed on screen. Alternatively, the number can often be found on a sticker underneath the battery.
The IMEI number is the International Mobile Equipment Identifier, which uniquely identifies your phone. The unlock code is generated from this number, so supplying us with the correct number is crucial, otherwise our unlock code will not work.
Q. Can you guarantee that my phone will be unlocked?
A. If you have a phone that is in our list of compatible handsets, then we guarantee that we can unlock your phone.
In the unlikely event that we cannot unlock your phone, you will be provided with a full refund.
Q. How long will it take to receive the unlock code?
A. For all phones in our list, the unlock codes are generated INSTANTLY. The unlock codes are calculated before being relayed to you and displayed in your browser window. Beware - If you choose to use another unlocking service, you may have to wait upto 72 hours to receive your unlocking code!
Q. What do I do with the codes?
A. Follow our detailed instructions in Step 3 to enter the unlock code into your phone. It is a straightforward process, and your phone will be unlocked immediately.
Q. Is it safe to enter my credit card details on your website?
A. Perfectly - we adopt the latest technology to ensure your details are carried securely. Upon entry, your details are encrypted and processed by Google's secure servers, which ensure nobody sees your credit card details at any point during the transaction.
Q. How much does Mototools 6 cost?
A. Mototools 6 costs £4.95. This is substantially less than the networks themselves, or other 3rd party mobile phone unlocking services, will charge.
We are confident that you will not find the same quality of service anywhere else for less.
Q. My question isn't listed here - can you provide me with an answer?
A. Certainly - feel free to contact us here, and we will get back to you about any further queries you have with our service.